- Work order
- WO-24-08812
- From
- Harbourside Facility Services
- Site
- Level 2, 140 Example St, Sydney NSW
- Priority
- P2 · attend within 24 hours
Split system in Tenancy 4 not cooling. Tenant reports warm air and dripping. Investigate and repair.
SI JobAgent · for commercial maintenance contractors Work order in.
Work order in.
Sign-off out.
Forward the work order. SI JobAgent checks it against what that client expects, gets your techs to capture the right evidence, and hands you a completion pack ready to invoice.
- 30 daysPilot on your own client
- 1Link per job for your tech
- $0Setup fee
- SYDWhere your job records are stored
Every client wants it
done their way.
One facility manager wants timestamped before-and-after photos. Another wants the PO on every invoice. The shopping centre wants a SWMS and attendance times. Miss one and the invoice comes back, the job stays open, and someone in your office spends the afternoon chasing it.
From the first work order The job, the gaps,
The job, the gaps,
the paperwork.
- Job
- WO-24-08812
- Site
- Tenancy 4, Level 2
- Priority
- P2 · due tomorrow 14:00
- Scope
- Diagnose and repair split system
Missing from the work order
- Purchase order numberAsk client
- Not-to-exceed limitAsk client
- After-hours access contactAsk client
This client's sign-off checklist
- Before and after photos, timestamped Tech link
- Attendance and departure times Tech link
- PO quoted on the invoice Office
- Refrigerant handling record Tech link
- Tenant sign-off Tech link
Illustrative example. Names and details are invented.
- 01
Job summary
Site, scope, priority, due date, PO and contacts, pulled from the paperwork.
- 02
What's missing
Access details, approvals or not-to-exceed limits the work order left out.
- 03
Client checklist
The evidence this client needs before they will sign off.
- 04
Draft follow-ups
Questions to the property manager, written and waiting for your OK.
- 05
Tech capture link
One link per job for photos, readings and sign-off. No app to install.
- 06
Completion pack
Photos, times, notes and sign-off, checked and ready to bill.
How it works Forward it.
Forward it.
Approve it.
Close it out.
- 01
Forward it
Email, PDF or a photo of the work order. Add a completion pack the client already accepted, and SI JobAgent learns what they expect.
- 02
Approve the plan
Check the scope, checklist and anything missing. SI JobAgent drafts the questions for the client. You press send.
- 03
Close it out
Your tech gets one link for photos, readings and sign-off, even without signal. You get a completion pack ready to invoice.
Teach it once
per client.
Each facility manager's rules are saved as a client profile. The next work order from them is checked automatically, and new staff no longer learn every client's quirks the hard way.
You stay
in charge.
Nothing goes to a client without your approval. Every action is logged, so you can always see what was done, when, and who approved it.
The pilot 30 days.
30 days.
$990 + GST.
One of your regular clients, up to 50 jobs, and the time saved per job measured and reported back to you. Not happy within the 30 days? Ask us in writing and we refund the pilot fee.
Questions
Do I have to change my job software?
No. SI JobAgent works by email, alongside ServiceM8, simPRO, AroFlo or whatever you use now. You keep your job system.
Where is my data kept?
Your job records are stored in Sydney. Some processing uses providers overseas, listed in our privacy policy. Your data is never used to serve another business.
What if it gets something wrong?
You approve every plan and message before it goes anywhere, so you can fix it first. Tell us about the mistake and we tune your client profile.
Which businesses is it for?
Commercial maintenance contractors with a few to thirty techs who take work from several facility managers.
Send us
a work order.
Email a redacted work order and we will show you the job plan SI JobAgent builds from it.